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Terms and Conditions

Terms & Conditions

We strongly encourage you to carefully read the below terms and conditions before using this Website (October 2021).

Who we are and how to Contact us:

The website, (hereinafter the “Website”) is a site operated by ISNA DMCC (hereinafter “We”, “Us”, “Our”, “LUXEL VILLAS” or “ISNA”), a limited liability company under the laws of Dubai with registration number DMCC184114 and registered office address at Unit No: 3005-D7, Swiss Tower, Plot No: JLT-PH2-Y3A, Jumeirah Lakes Towers, Dubai, UAE.

To contact us, please call our customer service line on +971 50 728 5750.

TERMS OF USE (the “Terms”)

1. Acceptance of the Terms by Using Our Website

The use of our Website hereby confirms your clear acceptance of the Terms set herein and compliance with them. You are therefore legally bound by them and it takes effect as soon as you use the Website for first time.

Disagreement from you for any of the Terms, means you shall not access our Website and avoid using it.

2. Other Policies to Read Before Using Our Website

In addition to the Terms, the following policies also apply to our Website and therefore to its use by you:

a.   Our Privacy Policy which sets out the terms on which we process any personal data we collect from you, or that you provide to us. Protecting your privacy is very important to us. You should read this Privacy Policy carefully to understand how and why your data is processed and your data rights.

b.   Our Privacy Policy, which sets out information about the cookies on our Website and the manner in which we use such cookies as well as how we collect and use your Internet Protocol (IP) Address.

3. We Have the Right to Make Changes to the Terms at any Time

We may make changes to the Terms from time to time, therefore, we encourage you to read the Terms every time you use the Website so you become aware of any possible changes done since last time you read them.

Your use of the Website, once these Terms have been changed, signifies your acceptance of the updated Terms and your agreement to comply with, and be legally bound by, the updated Terms.

4. We Have the Right to Make Changes to the Website at any Time

We may update and change our Website from time to time to reflect changes to our products, our users’ needs and our business priorities. We will try to give you reasonable notice of any major changes, where and if possible.

5. We Have the Right to Terminate Operation, Suspend or Withdraw the Website

The Website is free of charge and we cannot guarantee that any content on it will always be available to you. We may suspend or withdraw or restrict the availability of all or any part of our Website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal, where and if possible.

This Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give you advance warning of maintenance issues, but shall not be obliged to do so.

6. Use of Material Available in Our Website

We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it, including any logos and products shown on the Website. The Website, together with such material and content, are protected by law around the world. All rights are reserved.

The Website and its content may only be used for your personal, non-commercial use. Any changes to the material available in our Website is strictly forbidden and our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged. You must not use any part of the content on our Website for commercial purposes without obtaining a license to do so from us or our licensors.

When using this Website you must not attempt unauthorised access to our Website, the servers on which our Website or database are stored or any servers, computer or database connected to our site, and you shall not post or send to or from this Website any material for any illegal or improper purpose, nor for any purpose which might infringe the rights of others, or which might harass or cause inconvenience of distress to any person.

In the event you breach any of these terms, we will report any such breach to the relevant law enforcement authorities. In the event of such a breach, your right to use our site will cease immediately.

We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this Website in breach of the above.

If a third party alleges that content posted by you on our site is in breach of their intellectual property rights or their right to privacy, we may disclose your identity to such third party.

We reserve the right to remove any posting you make on our Website for any reason and without notice, but particularly if your post does not comply with these terms of use.

7. Avoid Relying on Information Found on Our Website

Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the information, content (or any part thereof) on our Website is accurate, complete or up to date.

8. We Are Not Responsible for Websites We Link to

Where our Website contains links to other sites and resources provided by third parties, these links are provided for your information only.

Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We do not endorse the third-party websites or make representations about them or any material contained in them. If you choose to access a third-party website linked to from this Website, it is at your own risk. We will not be liable for any loss or damage that may arise from your use of them.

We have no control over the contents of those sites or resources.

9. Warranties

You hereby agree that to the maximum extent possible at law, LUXEL VILLAS, our holdings, affiliates, business partners, agents, contractors, sub-contractors and service providers make no warranties, express or implied, guarantees or conditions with respect to your use of our Website. You understand that use of our Website is at your own risk and that the design and availability of the Website is on an “AS IS” basis and “AS AVAILABLE”.

While all reasonable care is taken, we do not guarantee the accuracy, completeness or timeliness of information available on our Website. To the extent possible under law, we exclude any express or implied warranties, including without limitation for performance, merchantability, satisfactory quality, fitness for a particular purpose and non-infringement of third-party intellectual rights.

The content on the Website should only be used for your general information and use and not by way of specific recommendation or advice.

Before taking any action or decision based in whole or in part on our content, you should always make your own independent checks of any information that is important in making such decision or taking such action. You should also seek professional advice in appropriate circumstances such as on investment, tax, financial, legal and other professional matters.

You acknowledge and accept that computer and telecommunications systems are not fault-free and may be interrupted and periods of downtime occur. You also acknowledge that we do not warrant against interference with your use of the Website or that services provided by the Website will meet your requirements and/or achieve the intended results, or that the Website will be compatible or work with any third-party software, browsers, applications or third-party services.

We do not guarantee that your use of the Website will be uninterrupted, timely, secure or error-free or that content loss will not occur, nor do we guarantee any connection to or transmission from computer networks.

You also acknowledge and unconditionally accept the risk that the use of the Website may affect the usability of third-party software or applications, and that the entire risk as to their quality and performance lies solely with you.

No oral or written information or advice that may be furnished by us or any of our authorized representatives, re-sellers or distributors shall, under any circumstance, be construed as a departure or deviation from the above disclaimers.

10. Limitation of Liability

Whether you are a consumer or a business user:

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury directly caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

You agree to indemnify us against all costs, claims, proceedings, demands, losses, damages, expenses or liability whatsoever arising directly or indirectly as a result of any breach of the Terms by you and any negligence or breach of duty by you.

If you are a business user:

We exclude all implied conditions, warranties, representations or other terms that may apply to the Website, or any information or content on them, save if and to the extent that they may not lawfully be excluded.

LUXEL VILLAS, our holdings, affiliates, business partners, agents, contractors, sub-contractors and service providers will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable arising under or in connection with:

  • use of, or inability to use, the Website;
  • use of or reliance on any information or content displayed on the Website

In particular, none of these persons shall be liable for any consequential, incidental or punitive damages, including without limitation:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any other indirect or consequential loss or damage.

11. We Are Not Responsible for Viruses and You Must Not Introduce Them

We do not guarantee that our Website will be secure or free from bugs, viruses or other malicious programs.

You are responsible for configuring your information technology, computer programs and platform to access our Website. You should use your own virus protection software.

You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack.

Further, you may not

  • use any robot, spider, scraper, or other automated means to access the Website for any purpose; and
  • harvest or otherwise collect user information which is found on the Website.

We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

12. Rules About Linking to Our Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take (or attempt to take) advantage of it, whether willfully or otherwise.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our Website must not be framed on any other site, nor may you create a link to any part of our Website other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our Website other than that set out above, please contact us at +971 50 728 5750.

13. Enforceability

In case any term or condition of these Terms of Use is rendered /declared inapplicable, this will not affect the application and/or enforceability of the other terms and conditions.

14. Law Applicable to Disputes

These Terms, their subject matter and their formation are governed by Cyprus law. You hereby agree that the courts of the Republic of Cyprus shall have exclusive jurisdiction.

15. Our Intellectual Property Rights

You are not permitted to use our intellectual property rights without our express prior approval, unless they form part of material that you are using as permitted under ‘How You May Use Material on Our Website’ (as set out in Section 6 above).